This policy aims to explain fully and clearly what data we collect from you, what happens to that data, and what your rights are in relation to your data. If we can clarify anything, or if we can improve the explanations we give, don’t hesitate to get in touch at manchestermusiccity@brightersound.com
This policy covers:
- Who are we?
- What data do we collect and why?
- Statistical data
- Cookies
- Contact data for the mailing list
- General Data Hosting
- Working with Partners
- Google Analytics and Personal Data
- How long will I stay on the mailing list?
- How can I stop you from sending me emails?
- What are my rights?
- Can I complain about how you are using my personal data?
We are committed to ensuring that personal information is held fairly, lawfully and securely in accordance with privacy laws. We may change this privacy notice from time to time. Tell us if you want to know when we change this notice, or any related documents. By using our website or services you’re agreeing to be bound by this policy.
If you have any questions about this policy or our privacy practices you can email us at manchestermusiccity@brightersound.com or call us on +44 (0) 161 546 5334.
WHO ARE WE?
Manchester Music City is a strategic partnership made up of stakeholders from across Manchester’s Music landscape and is part of the international Music Cities Network a public/private network of global cities committed to working together to harness the power of music and music industries.
Brighter Sound are the sector lead organisation for Manchester Music City. The registered address for Brighter Sound is:
First Floor, Green Fish Resource Centre
46-50 Oldham Street
Manchester
M4 1LE
Manchester Music City is a company limited by guarantee, the company number is 14235909.
WHAT DATA DO WE COLLECT AND WHY?
We collect and use a number of different types of data, some of which is personally identifiable and some of which isn’t. We collect data to analyse and report on our projects and events to our funders, to help us communicate with subscribers and participants about opportunities and projects, and to improve our online reach and relevance.
You can read details of these below:
STATISTICAL DATA
Brighter Sound collects information from all website visitors using statistics tools. This information includes (but is not limited to) the date and time of visit, browser name and version, IP address, and referring website. This information is used for evaluating and further developing the website for our digital audiences. No personal data is collected via statistics tools.
COOKIES
Like most websites we use ‘cookies’ to collect anonymous statistics about how people use the site, and to help us keep it relevant for the user. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
CONTACT DATA FOR THE MAILING LIST
When you sign up to our online mailing list we ask you to enter personal data in the form of your name, email address, your postcode and any preferences around what you’ll receive. Your email address is collected so we can send you updates about our work. We ask for your consent when joining our mailing list and this forms the lawful basis for us holding the data.
GENERAL DATA HOSTING
In order to store data and maintain our services we share your information, including personal information and participation data, with third party service providers who perform various functions to enable us to provide our services and help us operate our business, such as contact management, sending email communications or performing analytics. Information is secured and encrypted on these sites.
Our contracts with these third parties require them to maintain the confidentiality of the Personal Information we provide to them, only act on our behalf and under our instructions, and not use Personal Information for purposes other than the product or service they’re providing to us or on our behalf.
We use MailChimp to send e-mailers. You can read Mailchimp’s privacy policy at https://mailchimp.com/legal/privacy/
WORKING WITH PARTNERS
In order to deliver our projects we may need to share your information with GDPR compliant partners. These are organisations directly involved in the project itself and are usually other charities and arts organisations. This will be managed through a clear data sharing agreement. Your data will not be shared beyond the partners or passed to any third parties. The purpose of sharing data will be for reporting, managing safety at events or projects, and to support the sharing of relevant opportunities.
We will clearly display links to partners’ Privacy Policies at the point of sign up to events and projects.
GOOGLE ANALYTICS
We use Google Analytics to inform us about our digital audience demographics, including: the age and gender of our users, along with the interests they express through their online travel and purchasing activities. We will use the data provided by Google Analytics to develop our website and content around our users’ interests. The data is provided in aggregate and is not personally identifiable to us.
You can opt-out of Google Analytics using their add-on to disable tracking by Google Analytics and you can see Google’s privacy policy here.
PERSONAL DATA
Personal data is any information about you that enables you to be identified. Personal data includes your name, contact details or a photo. Personal data may sometimes include more detailed information depending on how you have engaged with us.
We might request personal data from you:
- When signing up to our mailing list
- When applying or signing up to participate in our projects
We will always make it clear what data we are collecting from you during these transactions and why we are requesting it.
We will only ask for information that is required for reporting purposes by the funders of the project, and our reports don’t include any personally identifiable information.
HOW LONG WILL I STAY ON THE MAILING LIST?
Manchester Music City will regularly review our mailing list and refresh it by asking anyone that doesn’t open an email from us for twelve consecutive months to acknowledge their wish to keep receiving emails, or otherwise. You can unsubscribe at any time by clicking the Unsubscribe link at the bottom of emails.
HOW CAN I STOP YOU FROM SENDING ME EMAILS?
Under the GDPR you have the right to withdraw your consent to us holding your personal data. Should you choose to do this we are obliged to act on your request as soon as possible and at least within one month.
Every email we send you will have an unsubscribe option at the bottom and additionally you can send us an email at any time to manchestermusiccity@brightersound.com
WHAT ARE MY RIGHTS?
Under the General Data Protection Regulation (GDPR) anyone whose personal data is stored by Brighter Sound has a set of rights relating to it. Those rights are as follows:
- The right to be informed
- The right of access
- The right to rectification
- The right to erase
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling.
If you would like to exercise one or more of the rights in relation to the data we hold about you please let us know in writing and we will be happy to help.
For information on what these rights mean please visit the Information Commissioner’s Office website here
CAN I COMPLAIN ABOUT HOW YOU ARE USING MY PERSONAL DATA?
If you think we are handling your data incorrectly you should approach us in the first instance and we will do everything possible to rectify the situation. If you are not happy with our response you have a right to contact the supervisory authority, in this case the Information Commissioner’s Office.
You can lodge a complaint through their website here.